1. Enter the order ID so that you can quickly check the product model and year of manufacture.
2. Please send us the video (youtube link) or image of the problem you are having. It helps you identify problems quickly so that you can provide timely, appropriate, and effective solutions.
You can email us firstname.lastname@example.org. Emails will be responded to within 24 hours of a business day, but if you receive an email on a weekend or holiday, it may be responded within 48 hours.